Covid-19 and your eye examination

The outbreak of SARS-CoV-2 causing disease COVID-19 was declared by the World Health Organization as a global pandemic on 11 March 2020.
Infection control by healthcare institutions is one of the key factors in limiting the spread of COVID-19, in addition to other nosocomial diseases.

We are still open looking after your eye health needs. We are taking every possible precaution to protect your health. We are sanitising all equipment each time it is used and prescreening prior to each patient attending to ensure that no one is displaying any symptoms associated with coronavirus.

• We are using infection control methods including face shields and goggles, P2, N95, and surgical masks and for cleaning our practice, testing equipment, and consultation rooms before and after every patient use. We are being diligent with cleaning and disinfecting these areas for patient and staff safety.
• All staff are regularly using hand sanitiser and washing their hands thoroughly throughout the day.
• We are using the Visi2 centration system to take all our biometric measurements for spectacles, which is a contactless method.

• If you need to replenish contact lenses, replenish solutions or collect spectacles and are unable to come in we will happily arrange for these to be posted to you.
If you have concerns about the health of your eyes and are unable to attend the practice we can provide advice to you over the phone.

We are closely monitoring the current COVID-19 situation and following the guidelines released by both the Department of Health and Human Services and Optometry Australia to help prevent the spread of the virus.

• In the event that you, or someone you have had close contact with, is diagnosed with COVID-19 and you have visited the practice within the last 14 days, we ask that you notify us as soon as possible so that we can take appropriate and necessary measures. If you have any questions or concerns, please phone us on 64921999 or email us at

There is no requirement to cancel or postpone your appointment if:
• You are feeling well as we enforce social distancing and density requirements.

• HAVE NOT traveled outside Australia in the last 14 days
• HAVE NOT been in contact with any individual who has traveled outside Australia in the last 14 days.
However, as a courtesy to our staff and other patients, we ask that if you have a cold, fever, sore throat, etc, to ring us before coming for advice.

Coronavirus causes and symptoms. What we can do

Fever above 38 degrees, cough, difficulty breathing, close contact, droplets
Isolate early, safety equipment, disposable tissues, hand cleaning, surface decontamination

  1. We receive daily updates from the relevant government bodies, infectious control medical experts. We are prepared and aware of the risks.
  2. As health professionals, we have strict infection control protocols and sterilisation.
  3. We are cleaning all touchable surfaces between patients including disinfecting frames after being handled.
  4. We have all patients use our hand sanitiser upon arrival and when leaving the clinic.
  5. If you feel unwell or have been in contact with someone who has, isolating yourself until you have been given the all-clear is the right thing to do!

Tristel Duo OPH is an approved Instrument Grade – High-Level Disinfectant.
Tristel Duo OPH is chlorine dioxide in a foam, designed specifically for the high-level disinfection of ophthalmic and optical medical devices. Tristel Duo is more compatible than alternative disinfectants such as sodium hypochlorite, aldehydes, peracetic acid or alcohol.

Tristel human healthcare products utilise chlorine dioxide for disinfection. Chlorine dioxide is a fast and effective disinfection agent activated at the point of use and does not carry many of the drawbacks of conventional disinfection chemistries. It has both a strong OH&S profile for staff and patients, and for material compatibility. The products are bactericidal, viricidal, fungicidal, mycobactericidal and sporicidal.

For devices that contact the surface of the eye or secretions, Tristel Duo OPH is used as is TGA approved specifically for high-level disinfection of small devices such as tonometer prisms and gonioscope lenses, pachymeters, ultrasound A- and B-scanners, etc.

For all clinic surfaces (whether treatment room, medical surfaces such as headrests, reception desks or cabinetry), Tristel Jet Gel is effective against all organisms of concern in 30-seconds of contact.

How long can Coronavirus live on different surfaces?

Duo Wipes re low-linting, non-scratching, and non-absorbent. This means they apply the chemistry effectively and efficiently (rather than absorbing it) and leave surfaces pristine and clean.

tristel disinfection products


Washing hands with soap and water is ideal whenever possible because handwashing reduces the amounts of all types of germs and chemicals on hands. But if soap and water are not available, using a hand sanitizer with at least 60% alcohol can help you avoid getting sick and spreading germs to others.

COVID-19: Background
• Coronaviruses are a family of viruses that can make humans sick
• The new coronavirus disease, officially known as COVID-19, originated in China in 2019 and has since spread around the world
• Most people, around 80% who become infected with COVID-19, will experience only mild symptoms and fully recover without any special treatment
• Some people, around 15% of those who become infected with COVID-19, will experience moderate symptoms
• A small number of people who become infected with COVID-19, approximately 5%, may experience severe symptoms and get very sick
• It is important to know how to protect yourself, your family and your community

The most common symptoms of COVID-19 are:

• fever
• flu-like symptoms such as coughing, sore throat and fatigue
• shortness of breath.
• Not everyone who has symptoms like these has COVID-19 as there are several other illnesses that can cause these symptoms

Higher Risk Populations Some people at higher risk for developing serious illness from COVID-19 including:

• older people
• those with underlying medical problems including high blood pressure, heart problems, diabetes, respiratory disease or immune deficiencies (low immunity).
• experience higher rates of chronic diseases compared to other Australians and may be at higher risk of serious illness.

COVID-19; Who can catch it?
• Anybody can be infected
• COVID-19 does not discriminate between race nor gender, therefore, we are all at risk of infection
• We all need to be safe
• There are important things that we can do to protect ourselves, our family and those in our care

How does COVID-19 spread?
• COVID-19 spreads from person to person through droplet transmission
o Droplets are small pieces of saliva, which are produced when a person coughs or sneezes
o Droplets usually travel no further than one metre through the air
• You can become infected if:
o you have close contact with an infected person who coughs or sneezes
o you touch an object (e.g. door handle) contaminated from a cough or sneeze from a person with COVID-19 and touch your eyes, nose or mouth.
• Droplets cannot go through skin and can only lead to infection if they touch your mouth, nose or eyes

• The most important thing you can do to protect yourself is to wash your hands regularly with soap and water or rubbing an alcohol-based sanitiser onto your hands
• This is important because washing your hands kills viruses that may be on your hands
• Make sure that people in your care also wash their hands regularly
• This is especially important after going to the toilet, blowing their nose and before and after eating
• Visitors should wash their hands on entering and leaving.
• Promoted by signs to remind people sanitiser available

• Avoid touching your face as much as possible
• This is important because virus containing droplets on your hands can be transferred to your eyes, mouth or nose where they can infect you
• Most of us touch our face many times per hour without realising
• Try to stop yourself touching your face, and encourage others to do the same

Social Distancing

• Maintain at least 1.5 metres distance between yourself and anyone who is coughing or sneezing
• This is important because if you are too close to someone you might breathe in droplets they cough or sneeze
• If you are further away than 1.5 metres, it is very unlikely that you will breathe in droplets that might contain COVID-19
• Help those that you care for by keeping 1.5 metres between themselves and others
• This is especially important if you’re out and about
• Avoid large public gatherings, unless essential
• Remember that COVID-19 can be transmitted by droplets that can be passed from hand to hand including handshakes

Use good respiratory hygiene
• Make sure you and the people around you follow good respiratory hygiene. This means covering your mouth and nose when you cough and/or sneeze with:
o a tissue that you put in the bin straight after use
o your bent elbow
o respiratory hygiene is important because droplets spread virus. By following good respiratory hygiene you ‘catch’ any droplets that might be produced, and this protects the people around you from viruses including COVID-19.
• Remind those in your care to use good respiratory hygiene
• Make sure that when you are out and about you carry tissues for yourself and others to use
• Remind those in your care to clean their hands after coughing or sneezing

What about masks?
• Wearing a facemask in public won’t help to protect you from infection
• Only wear a mask if you are sick with symptoms that might be due to COVID-19 (especially coughing) or looking after someone who may have COVID-19
• There is a shortage of masks and we need to save them for use when they are needed for sick people or for those looking after them
• Remember the best ways to protect yourself and others against COVID-19 are:
o regularly wash your hands
o use respiratory etiquette to catch your cough or sneeze with a tissue or in the bend of your elbow
o maintain social distancing.

Cleaning and disinfection
• Regular cleaning of your environment, at home, in your car and at work is essential
• This is because droplets from an infected person can fall on a surface, and be transferred to
someone else’s hands if they touch the surface
• You should regularly clean frequently touched surfaces, for example, tables, doorknobs, light switches
• To clean use a detergent solution according to the manufacturer’s label
• Remember to check the product label for any precautions you should take when using it, such as wearing gloves or making sure you have good ventilation


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Food Safety

• From the information we know at present, COVID-19 doesn’t seem to be spread by food
• However, you should still make sure you prepare food safely to make sure that you and
others don’t get sick from other diseases
• This is important when you are preparing food for yourself and for those in your care

• washing hands between handling raw and cooked foods
• cooking and proper handling of meat products
• using different chopping boards for raw meats and cooked foods
• ensuring all meats are cooked thoroughly. When you are preparing food, you should always:
• practice good respiratory etiquette and if you have symptoms of a respiratory illness you should avoid preparing food for other people.

Managing visitors
• Keeping safe from COVID-19 does not mean having no social life for yourself or those in your care
• It is important to maintain relationships
• People who are unwell should be advised to stay in their own homes and not visit others
• This is particularly important to enforce in residential settings where people should stay in their own room
• Visitors to residential facilities should be encouraged to wash their hands on entering and exiting the facility and before and after visiting any resident

Taking people in your care out in public
• Regular hand hygiene, social distancing, and respiratory etiquette are essential in public settings
• Practice hand hygiene after touching shared surfaces (e.g. in shops, cafes or on public transport)
• To maintain social distancing, you should avoid large public gatherings, unless essential

Protecting yourself and others in the workplace

• You can help keep yourself and others safe by practicing good infection and prevention and control in your workplace
• You can use the same principles at work and at home:
o Clean your hands regularly
o Practice social distancing
o Practice respiratory etiquette Practical tips for protecting yourself and others in the workplace
• Put marks on the floor to ensure customers stand at least 1.5 metres away from the counter and from each other
• Practise hand hygiene between customers
• If you are in an open plan office
o Make sure there is at least 1.5 metres between yourself and the next work station
o Have meetings in large enough rooms for everyone to sit 1.5 metres apart (mark the desks with tape)
• Ensure you wipe down surfaces in your work area regularly
• If you are doing household deliveries:
o If possible avoid face to face contact with those inside the house e.g. leave goods at the front door and call the house occupants to let them know their delivery has arrived
o If you need to have face to face contact with those inside the house then stand at least 1.5 metres back from the door when it is answered
o Practice hand hygiene when you get back in the car after every delivery
o Wipe down surfaces in your car (including the steering wheel and door handles) regularly ▪ Practice regular hand hygiene
▪ Practice social distancing
▪ Practice respiratory etiquette
▪ Seek medical advice, remember to call first, and inform your workplace if you have symptoms Keeping yourself and others safe
Remember whilst COVID-19 can seem scary, you can help to stop it spreading, protect yourself and those in your care. The most important things you can do are: • wash your hands and make sure those in your care do the same
• practice respiratory etiquette and make sure those in your care do the same
• practice social distancing and make sure those in your care do the same

Travel and COVID-19

• Currently, many cases of coronavirus in Australia are imported from overseas
• Therefore, if you are a frontline healthcare worker, carer, volunteer or have close contact with high-risk persons and you have recently traveled overseas, you may be asked to stay away from work for a certain period after your return
• Please review the below link for the latest updates and recommendations coronavirus.htm

What if I develop symptoms of COVID-19?

  • If you develop symptoms such as fever, dry cough, sore throat, and fatigue, you should:
  • stay at home and practice standard infection control precautions
  • seek medical advice, it is important to call ahead first:
  • go to; or
  • Call the National Coronavirus Information and Triage Line (1800 020 080); or
  • Call your usual care provider and inform your workplace. What if someone in my care develops symptoms of COVID-19?
  • If someone in your care has symptoms of COVID-19, you should:
  • Keep them at home, or if they are in a group facility keep them isolated in their own room
  • Ensure they practice standard infection control precautions and seek medical advice promptly, remember to call ahead first.
  • If someone in your care is suspected by a medical professional as having COVID-19 then you will need to practice further infection control measures including the use of appropriate personal protective equipment (PPE)
  • You will need to seek further advice on this from your local public health unit or infection control specialist Key messages for COVID-19
  • You can help protect yourself, your family, your workplace and your community
  • Stay informed on the latest developments about COVID-19. Up to date information is available at health-alert
  • Monitor news updates regarding local events and gatherings
  • Follow current advice given by your national and local public health authorities.

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